Receive

Receive is an event in Wholechain that indicates a confirmation that a Ship record matches the physical product received. When the receiving party confirms a record, they must assign it to a product and location within their business, after which item will appear in the recipient's current inventory of the assigned. The recipient also has the option to  reject the record, which will notify the sender that the record requires a change before being confirmed to the blockchain. 

Note

  • Before logging a Receive event, it's important to validate its accuracy - that it matches the actual product and event details received. 
  • Make sure products are set up in your account to match the products your Network Partner is sending to you.

Receive and confirm a Ship record

1
Navigate to Shipping & Receiving from the left-side menu. In the Pending tab you will see the records awaiting your confirmation.
2
View any of the ship event details by clicking on an item. Here you can review the ship event's key data elements to ensure their accuracy before receiving. 
3
There are two ways to confirm the ship record - either by clicking  Confirm within the ship record view from Step 2, or from the main Received tab, where you can simply select the product (or multiple at once) and click  Actions > Receive.

4
Next, you'll be prompted to assign the record(s) to an existing product set up in your Wholechain account, assign a location to which it will be confirmed, as well as the date that the item(s) was received.  

Note

  • If you are receiving multiple items with the same lot number you can select to "Group identical Lots" in order to receive all items as one summed line item into the assigned product inventory.
5
Click Log Event . This will move the item(s) you've just received into the assigned product's Current Inventory tab. 

Reject a received Ship record

Alternatively, if any of the information included in the Ship event from a Company in your Network, you have the option to reject any record. Rather than writing the event to the blockchain, the sender will receive a notification that their record has been rejected, and they'll have the option to revise + resend the record. 

1

Navigate to Shipping & Receiving from the left-side menu, and then to the Received tab. Records awaiting your confirmation will show the orange "Pending" tag in the status column. 

2

View any of the pending ship records by clicking the Sent link in the Action tab. There you can review the key data elements to ensure their accuracy. 

3
If you notice any of the information is incorrect or missing, you have the option to reject the ship record. You can do this in two ways: either by clicking Reject from within the record or from the main Received tab by simply selecting the item(s) and clicking      Actions > Reject

4

Next, you'll be prompted to select a reason for the rejection, as well as provide an optional explanation viewable to the sender. Fill this section out accordingly and click  Confirm Reject. 

The rejected record will be visible in your  Pending tab with "Rejected" status, as well as some additional clarifying information about the rejection. It will also appear in the sender contact's Sent tab with "Rejected" status. They'll have to resend the record with the corrected information to complete the chain of custody. 


Log a receive event if a Network Partner is not on Wholechain

We understand not all of your trading partners are Wholechain users. To account for this, you can start an item's traceability life cycle with a Receive event. 

1

To start an item's traceability journey by receiving an item from a Company in your Network, navigate to either a product's Current Inventory or your Shipping & Receiving page and go to Actions > Receive

2

In the right-side drawer that appears, select the Network Partner from whom you're receiving the product. Fill in the rest of the details about the product being received (date received, quantity, lot number). 

3

Click Log Event and the product will appear in your Current Inventory. 

Note

  • Since this is the first traced instance of the inventory in Wholechain, there will be no previous traceability events visible in the supply chain diagram. This event serves as the origin point for this traced supply chain in Wholechain until any further upstream Network Partners join the platform 

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