How To Delete a User

If you want to remove a user from your Wholechain Account, either because they've left your business or you've decided to rearrange who manages your traceability, you can easily do so from your Users and Permissions table in your account settings.

Step 1: Access Users and Permissions

1. Navigate to the Settings page via the icon in the top right corner of your dashboard
2. On the left side of your screen, under the Settings header, select the Users & Permissions tab

Step 2: Deleting Existing Users

1. Hover over the user who you wish to delete
2. Scroll over to the Actions button that appears, and hover over it
3. Select Change Roll from the dropdown
4. When the popup appears, you can hover over the users existing role and remove the user under the Manage subcategory
5. Click Done once the desired change is made

Note: Admins and Owners cannot be deleted as team members. To delete those team members, you must first change their access level to "Employee."