All Account Settings

Each Wholechain account is associated with a specific user and a business. The user is linked to a unique email address, however the business could contain multiple users with access to the same inventories, features, and details. It is simple to update a user's profile and account settings. However, please note that while any user can update their profile, only a user designated as an Owner or Admin has the ability to change business settings. Learn more about the different types of Wholechain user roles here.

All Account Settings

1. Navigate to the Settings page via the icon in the top right corner of your dashboard
2. On the left side of your screen, under the Settings header, select the Account Settings tab
3. Scroll over the subfield that you would like to edit, and click on the edit icon that appears to the right side of the screen if you would like to make a change
   1. Note: You will be able to edit certain details about your account, however your Company name and Geo Coordinates are important components to traceability. To edit either of these fields, please contact us at support@wholechain.com

Account Name: This is the name of your company. Your Company name is an important component to traceability. To edit the name of your Company, please contact us.

Wholechain ID: This is a unique identification code for your account within the Wholechain platform. You can use your Wholechain ID to link to other Wholechain accounts (buyers, suppliers, etc.).

Primary Contact Address: This should be the physical address of your company.

Geo Coordinates: These are the latitude and longitude measurements that define the location of your company.

Timezone: This is the UTC timezone that your company operates under.

Company Phone Number: This is the point of contact for your company

Network

Vessels: To enable the ability to add vessels as locations in your Network, turn the feature on under the Network subcategory in Account Settings

Reports

Pulling in events through an API may create “orphans” in your account. Turn this feature on to resolve this issue.

Orphans: To enable the ability to link “orphan” events back to the appropriate supply chain, turn the feature on under the Reports subcategory in Account Settings

Integration Settings

Digital Link URL: Give this URL to the receiving users to connect to your Wholechain account.

API Key: Access your API Key under the Integration Settings subcategory in Account Settings. Click the link to generate a new API Key if needed.